Privacy Policy

Trustar Publishing (“we”, “us”) respects your privacy. This policy explains what we collect when you visit this site or buy from us, how we use it, and the choices you have.

Information we collect

• Information you give us — your name, email address, and billing details when you place an order, and anything you include when you contact us.
• Payment information — card details are collected and processed by our third-party payment processor. We do not receive or store full card numbers.
• Information collected automatically — standard technical data such as IP address, browser type, device type, referring page, and pages viewed, gathered through cookies and similar technologies.

How we use it

• To process your order and deliver the product you purchased
• To provide customer support and respond to your enquiries
• To handle refund requests under our Refund Policy
• To send you information about related products, where you have not opted out
• To detect and prevent fraud, and to meet our legal obligations
• To understand how the site is used so we can improve it

Sharing

We do not sell your personal information. We share it only with service providers who perform work on our behalf — payment processing, order fulfilment, email delivery, and analytics — and only as needed for them to do that work. We may also disclose information where required by law, or in connection with a merger, acquisition, or sale of assets.

Cookies

We use cookies and similar technologies to keep the site working, remember your session, and measure traffic. Most browsers let you refuse or delete cookies through their settings. Some parts of the site may not function properly if you disable them.

Data retention

We keep order and transaction records for as long as needed to provide the product, handle refunds and support, and satisfy our legal, tax, and accounting obligations.

Your choices and rights

You can unsubscribe from marketing email at any time using the link in any message. Depending on where you live, you may have the right to request access to the personal information we hold about you, to have it corrected, or to have it deleted. To make a request, email info@trustarbooks.com. We may need to verify your identity before acting on a request.

Security

We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

This site and product are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will delete it.

Changes

We may update this policy from time to time. The effective date above shows when it was last revised.

Contact

Questions about this policy may be sent to info@trustarbooks.com.